How Can We Help?
How do I contact the Help Desk?
You can reach the Help Desk in either of the two ways below –
Phone – 212 924 5900 ext. 250
Email – helpdesk@swedishinstitute.edu
You can reach the Help Desk in either of the two ways below –
Phone – 212 924 5900 ext. 250
Email – helpdesk@swedishinstitute.edu
PCM Suite
PCM Suite is the replacement for Topschool. You can access by following the instructions below.
Microsoft Teams:
Issue: Heavy traffic
Users may experience lower quality video/audio, drops from meetings, trouble accessing meetings
Microsoft is monitoring and adjusting their infrastructure to accommodate increased traffic due to Covid-19.
Microsoft Stream:
Issue: Heavy traffic
Users may experience lower resolution playback
Microsoft may reduce video resolution to accommodate increased traffic due to Covid-19.